Doubletree By Hilton Hotel London Excel

ex. Ramada

Excel, 2 Festoon Way, Royal Victoria Dock, London, United Kingdom, E161RH  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Doubletree By Hilton Hotel London Excel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Coffee shop

Lobby bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

Surrounded by monuments, a tower and a museum, Doubletree By Hilton Hotel London Excel offers 224 guestrooms featuring a superb view. Doubletree By Hilton Hotel London Excel has been welcoming guests to its individual rooms since 2003.

ExCeL Exhibition Centre is located 1150 meters from the hotel. Thanks to a metro station nearby, the excellent hotel is well connected with other parts of London.

This hotel is conveniently placed close to bars, restaurants and a stadium.

A 10-minute walk from Custom House for ExCeL train station. The property is located within a 5 km distance of London City airport.

Rooms

This hotel comprises of deluxe one-bedroom king suite, one-bedroom queen suite and deluxe king room that come with simple décor as well as climate control, high-speed internet, pay TV, a writing table and soundproof windows. Some rooms overlook the river. They provide bathrooms with a bathtub, a roll in shower and dressing gowns.

Eat & Drink

Italian dishes are served in the seasonal restaurant. At the contemporary lobby bar guests will enjoy a selection of coffee, tea and wines. A financial area features Stresa and FEDE Restaurant within 50 meters of the venue.

The hotel offers a full breakfast at the price of GBP 10 per person per night. 

Services

Corporate travelers are free to use computers, a business center and a copier offered on site.

Relax

On-site facilities for children include cribs and meals. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   9.  Number of rooms:   224.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Paid safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's menu

Leisure facilities

  • Barbeque grills

Room view

  • City view
  • River view
  • Water view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries
  • Lighted makeup mirror
  • Toilet

Self-catering

  • Kitchen
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Doubletree By Hilton Hotel London Excel London location
Show big map »

Hotel Address:

Excel, 2 Festoon Way, Royal Victoria Dock, London, United Kingdom, E161RH

Get directions
City Center
  • London
    7.1 mi
Airports
Train Stations
  • Woolwich Arsenal
    1.8 mi
  • Blackheath station
    3.2 mi
Underground stations
  • Canning Town
    1.4 mi
  • Silvertown
    2700 ft
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton Hotel London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Premium Room
City view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
Room Description:

NON-REFUNDABLE NEWLY REFURBISH WITH PREMIUM AMENITIES

Premium Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • General:Slippers
  • Bathroom:Bathrobe
  • Dining:Coffee/tea maker
  • Refrigerator
Doubletree By Hilton Hotel London Excel photos Room
Twin Room
  • Room size:

    230 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

TWIN ACCESSIBLE ROOM WHEELCHAIR ACCESSIBLE ROOM W/ ROLL-IN SHOWER COMP WIFI/COFFEE-TEA FACILITIES/HDTV/AC

Doubletree By Hilton Hotel London Excel photos Exterior Hotel information
One-Bedroom Queen Suite
City view
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 1 Queen-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining area
  • Kitchenette
  • Microwave
  • Toaster
  • Mini-refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

NON-REFUNDABLE QUEEN ONE BEDROOM SUITE...COMP WIFI/LIVING ROOM W/ DINING TABLE/HDTVS...42 SQM/KITCHENETTE/MICROWAVE/PULL-OUT SOFA/AC

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Room - Wheelchair Adapted

One-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • In-house movie
Room Description:

SUITE ONE BEDROOM. BED & BREAKFAST

Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Queen-size bed

  • Check Prices
Room Description:

A superior room with a king bed, queen bed or two single twin beds. Individually designed and generously proportioned, our superior rooms have a wet room with separate bathroom and shower.  

Superior Penthouse Suite
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

The Penthouse Suite on the 7th floor has its own sitting room offering spectacular views of the river and city. The suite is uniquely designed with bespoke furniture focusing on comfort, luxury and size. There are two flat screen televisions with DVD players, one in the bathroom which features a large shower and stand-alone bath. The Penthouse Suite also has a guest bathroom and can interconnect with a superior queen room for extra space.  Includes £15 daily drinks voucher  

Doubletree By Hilton Hotel London Excel photos Exterior Hotel information
Deluxe Double Room
Water view
  • Room size:

    230 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

QUEEN DELUXE ROOM COMP WIFI/COFFEE-TEA FACILITIES/HDTV 24 SQM/IRON AND BOARD/LAPTOP SAFE/AC

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • In-house movie
Room Description:

 Deluxe rooms offer a little more space to unwind, with a king bed and spacious seating area. Include a Deluxe Voucher which entitles the guest to receive drinks at the bar to the value of £15 per night.  Includes £15 daily drinks voucher

Deluxe One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Generously spacious and beautifully contemporary, these suites are equipped with an impressive entertaining area and deluxe wet rooms. One bedroom suites feature a separate lounge and a king bed in the bedroom.  Includes £15 daily drinks voucher

Business Class Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Business Class rooms offer all the comforts of a deluxe room, with added services including: - Full English breakfast - Daily turndown service - Early check-in (subject to availability) - 2 bottles of water, refreshed daily - Maximum occupancy is two people Average 23 square metres or 248 square feetIncludes £15 daily drinks voucher

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room

Luxury Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room - Wheelchair Adapted

Doubletree By Hilton Hotel London Excel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Convention centers

  • ExCeL London2700 ft

Air business related

  • London City Airport2700 ft

Underground stations

  • Silvertown2300 ft

Local attractions

  • ISKCON Bhaktivedant Manor5000 ft
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Up at The O21.5 mi
    The O2, London
  • British Music Experience1.5 mi
    The Bubble, London
  • Geffrye Museum1.4 mi
    Kingsland Road, London
  • Dinosaurs Unleashed London O21.5 mi
    The O2, London

Near the hotel

  • Thames Barrier Park2800 ft
    North Woolwich Road, London
  • The Thames Barrier4700 ft
    1 Unity Way, London

Restaurants nearby

  • Stresa100 ft

    Address: Ramada Hotel and Suites
    Phone: 02075404820

    54% likes this, based on 61 reviews
    Cuisine: Italian
    Price Range: USD 7 - USD 42

  • Connaught Cafe700 ft

    Address: 29 Connaught Street
    Phone: 0870 850 0580

    54% likes this, based on 61 reviews
    Cuisine: English
    Price Range: USD 16 - USD 26

  • Square Pie Company2200 ft

    Address: ExCeL London

    64% likes this, based on 31 reviews
    Cuisine: English

  • Yi-Ban - Royal Albert Dock700 ft

    Address: London Regatta Centre
    Phone: (020) 7473 6699

    70% likes this, based on 120 reviews
    Cuisine: Chinese
    Price Range: USD 40 - USD 57

  • FEDE Restaurant800 ft

    Address: One Eastern Gateway, Royal Victoria Dock
    Phone: (44) 020 7055 5457

    60% likes this, based on 25 reviews
    Cuisine: British

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton Hotel London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Doubletree By Hilton Hotel London Excel Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton Hotel London Excel

Average guest rating

7.4out of 10
Very good
Based on 252 reviews

Guest reviews

  • Couple
    7.4

    The suite we stayed in had an excellent layout and courteous efficient staff. The proximity to the Docklands facilities inc. 02 arena.

    The bed was slightly too soft and resulted in 'middle rolling' for myself and my partner. The layout of the restaurant was compromised by the thoroughfare for rooms at the rear of the the hotel. Signage from the local DLR station would also be a welcome addition.

  • Single
    5.8

    Staff very helpful

    Was disappointed as I thought I'd booked a suite as pictures I was looking at on Booked.net website implied self catering suites, so value for money and location didn't then seem so appealing when I got there. Not the hotel's fault.

  • Older travelers
    8.2

    we liked being up graded and staff helpfullness

  • Couple
    4.6

    We had a seminar at the London Excel Exhibition and this was at 10 minute walking distance, so that’s good.

    The breakfast buffet was quite poor. The “fresh” fruit was far from fresh, the coffee tasted like soap and the staff from the restaurant probably didn’t like their job, they all looked moody.

  • Older travelers
    7.8

    I do not know of another hotel where the staff are all so friendly and helpful. It is a great asset and it is this that will keep us coming back.

  • Single
    8.8

    Quiet; beatiful view from room at waterfront; walking distance from London City Airport; near DLR station.

    Furniture in lobby urgently needs new upholstery.

  • Couple
    7.4

    clean and friendly staff, very close to the metro.

  • Family with children
    7.0

    Although the Hotel was situated on the docklands in London it was still easy to get to and close to the local rail line (dlr). As it wasnt a city hotel it was quiet and friendly. Staff were helpful and patient when they had to repeat themselves as I couldnt understand their accents however had the reception staff used better eye contact I would have found it easier to understand. The hotel room was clean and modern and the facilites provided were good. Breakfast was warm and fresh and had a good choice. The hotel also has an Italian restaurant which although I never used this facility the menu looked good and the prices were average.

    The 40 min trip into central London and the lack of eye contact from reception staff.

  • Couple
    8.2

    Lovely hotel, staff where pleasant and helpfull and only 10 mins on the tube from the city

  • Couple
    6.2

    We asked for a non smoking room and we ended up with a smoking room which smelt awful.

  • Older travelers
    4.2

    I booked a room for 2 adults and a child and was given 2 single beds, i complained and they did nothing, regular tv is charged for which is ridiculous, i would have expected more from this hotel. The only positive is its proximity to the Excel centre.

  • Single
    9.6

    Amazingly quiet and interesting location, once City airport closes (which was already at 2100, first flight around 7am.

    Corridors were awkward: cold and loud music.

  • Couple
    3.8

    On the furthest outskirts of the Docklands, this hotel is expensive for what is is. The rooms are dated and in a poor state of repair. The facilities are also dated as is the tate of the decorations. We booked this as a romantic get away and as a base to get in and out of london. In the end the bar was expensive, the dlr was not running (which I know cannot be helped and I shouldve checked first but didnt add to the experience) and we were unimpressed.

  • Older travelers
    6.2

    It was clean and quite basic but ok for the cost for a London weekend. We did not take breakfast so cannot comment on the food. Air conditionning was fine as was the bathroom.

    There were problems with the underground and the dlr on the weekend of our stay. We telephoned the hotel for help with directions and were amazed reception staff could not help us. They did not seem to know where they were! A cab took us there in 10 minutes in the end. The hotel is on the Ecel site but nowhere near anywhere else! We walked from Canning Town and needed cabs to Canary Wharfe. Tourists visiting the west end should book elsewhere!

  • Family with children
    7.4

    I was quit surprised that, the food on the hotel was so good, since some people on the Booked.net site complained about especially breakfast. I can only say, that i was very satisfied with both breakfast, and the great meal I got for dinner one night

    2 things. The fact that i asked for 2 seperate beds and not a kingsize bed, even i know it was only a request, and secondly that the furniture and hotel in generel some places seemed very used, and needed some replacements or modernizing, especially the oval bar, where the cuttum was exposed in the funiture.

How to reach hotel

hotel Doubletree By Hilton Hotel London Excel London location
Show big map »

Hotel Address:

Excel, 2 Festoon Way, Royal Victoria Dock, London, United Kingdom, E161RH

Get directions
City Center
  • London
    7.1 mi
Airports
Train Stations
  • Woolwich Arsenal
    1.8 mi
  • Blackheath station
    3.2 mi
Underground stations
  • Canning Town
    1.4 mi
  • Silvertown
    2700 ft
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton Hotel London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge