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Doubletree By Hilton London Excel

ex. Ramada

2 Festoon Way, London, United Kingdom, E161RH  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Doubletree By Hilton London Excel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Laundry

Self-service laundry

Overview

Doubletree By Hilton London Excel is a good accommodation choice in London.

The property lies within 2.4 km from The Valley.

A market and shops are situated next to the hotel.

This hotel is 500 meters from Royal Albert city rail.

Rooms

Guests will enjoy views of the River Thames from their rooms.

Eat & Drink

Treating guests with Italian and English dishes, Stresa is 50 meters away.

The hotel offers a full breakfast at the price of GBP 10 per person per night. 

Services

The hotel offers a car park and a lift and such services as 24-hour front desk, 24-hour room service and laundry.

Relax

The hotel provides guests with cribs and meals for their children. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   9.  Number of rooms:   224.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Paid safe at reception
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Room view

  • Sea view
  • City view
  • Water view
  • Landscape view

Room features

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Lighted makeup mirror
  • Sink
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
Existing bedding FREE
All children
4 - 13 years
Existing bedding FREE
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Doubletree By Hilton London Excel London location
Show big map »

Hotel Address:

2 Festoon Way, London, United Kingdom, E161RH

Get directions
Airports
Train
  • Woolwich Arsenal
    1.7 mi
  • Blackheath station
    3.2 mi
Underground
  • Silvertown
    2700 ft
  • Canning Town
    1.4 mi
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Doubletree By Hilton London Excel photos Room
Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Individual air conditioning
  • Facilities for disabled
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Doubletree By Hilton London Excel photos Room
Guest Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Iron
  • Ironing board
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • In-house movie
Doubletree By Hilton London Excel photos Room
One-Bedroom King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Doubletree By Hilton London Excel photos Room
Single Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Doubletree By Hilton London Excel photos Exterior
Wheelchair Accessible Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

Double room

Doubletree By Hilton London Excel photos Room Suite
One-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

SUITE STANDARD. BED & BREAKFAST. Standard rate

Doubletree By Hilton London Excel photos Room
Deluxe Room
Water view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining table
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Doubletree By Hilton London Excel photos Room
Deluxe Twin Room Mobility accessible
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Single bed

  • Check Prices
  • General:Facilities for disabled
  • Iron
  • Ironing board
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
Doubletree By Hilton London Excel photos Room Deluxe room
Deluxe Top floor Queen Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

24sqm/water View/balcony/hdtv/ac/comp Wifi, Espresso Coffee/fridge/bathrobes/upper Floor

Doubletree By Hilton London Excel photos Room
Deluxe King Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining table
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Doubletree By Hilton London Excel photos Room
Deluxe One-Bedroom King Suite
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Fruits
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Doubletree By Hilton London Excel photos Room
Deluxe Single Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Doubletree By Hilton London Excel photos Room Deluxe room
Deluxe Wheelchair Accessible Room Mobility accessible
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Doubletree By Hilton London Excel photos Room Suite
Panoramic One-Bedroom King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

Single room

Doubletree By Hilton London Excel photos Room Suite
Panoramic One-Bedroom Queen Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

Single room

Urban Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior Premium Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
King Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1K BED:URBAN NON SMOKING:REST AND RELAXATION BED: WATERFRONT OR CANARY WHARF VW:HIGH FLOOR

Twin Room for Single Use Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • In-house movie
Room Description:

SGL - STANDARD ROOM. BED & BREAKFAST. Standard rate

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Room - Wheelchair Adapted

Superior Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Twin Room for Single Use Mobility accessible
Water view
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Room Description:

This deluxe queen room comes with a queen size bed and offers a balcony with views of the water from the floor-to-ceiling windows. The room features a TV, air-conditioning, hairdryer, ironing facilities and coffee and tea making facilities. Stay connected throughout your stay with complimentary WiFi.

Deluxe Suite
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Deluxe Suite

Executive Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Panoramic Queen Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Bathroom:Bathrobe
  • Dining:Coffee/tea maker
  • Refrigerator
Room Description:

Single room

Luxury Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Room LUXURY ( Breakfast )

Luxury Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Check Prices

Doubletree By Hilton London Excel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Canary Wharf2.5 mi
    London Borough of Tower Hamlets 15 Cabot Square
  • The London Theatre3.7 mi
    443 New Cross Road, London
  • V&A Museum of Childhood4.3 mi
    Cambridge Heath Road
  • Cutty Sark2.7 mi
    Cutty Sark Gardens Greenwich
  • Victoria Park3.9 mi
    Old Ford Road

Restaurants nearby

  • Stresa100 ft

    Address: Ramada Hotel and Suites
    Phone: 02075404820

    54% likes this, based on 61 reviews
    Cuisine: Italian
    Price Range: USD 7 - USD 42

  • Connaught Cafe700 ft

    Address: 29 Connaught Street
    Phone: 0870 850 0580

    54% likes this, based on 61 reviews
    Cuisine: English
    Price Range: USD 16 - USD 26

  • Square Pie Company2300 ft

    Address: ExCeL London

    64% likes this, based on 31 reviews
    Cuisine: English

  • Yi-Ban - Royal Albert Dock700 ft

    Address: London Regatta Centre
    Phone: (020) 7473 6699

    70% likes this, based on 120 reviews
    Cuisine: Chinese
    Price Range: USD 40 - USD 57

  • FEDE Restaurant900 ft

    Address: One Eastern Gateway, Royal Victoria Dock
    Phone: (44) 020 7055 5457

    60% likes this, based on 25 reviews
    Cuisine: British

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Doubletree By Hilton London Excel Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton London Excel

7.4
Very goodBased on299 reviews

Guest reviews

  • Family with children
    7.0

    The size of the suite was excellent. Also the quite area.

    The bed was extremely soft and spent most of the night trying not to roll into the middle. fresher and more choice of pastries at breakfast required.

  • Group of friends
    7.8

    Nice sized rooms.

    1. Could not open the door to the balcony. 2. The staff at breakfast were clearing 'food' away before the sitting had finished as they had a large lunchtime booking in - had to ask for bread, butter, marmite etc. 3. Asked for a pot of tea for 2 and after 15mins had to go and ask again, got put on the side so collected it myself - no milk given, so had to get a glass and use that provided for the corn flakes! 4. On speaking to the restaurant manger he tried to make things better by bringing out 3 small bread rolls with no butter - just the rolls! 5. When called hotel to check for best dlr station was not informed they were not running - ended up paying £15 for a taxi!

  • Older travelers
    6.2

    The staff were friendly and helpful. The hotel was convenient for the O2 and canary wharf. The food was delicious and always hot and tasty and served very quickly, even room service.

    Nearly all the furniture in the hotel is worn out, marked, damaged old and dated etc. Whatever is used to clean the pipes for the draft beer makes every single one of the draft beers taste like hotdog water/brine. We had to drink bottled products and go to the pub next door if we wanted a drink from the bar.

  • Older travelers
    8.8

    I found the hotel staff to be efficient and very friendly. The hotel staff are eager to help and very quick to check you in and out. We asked for an upgrade and were given one immediately.

  • Older travelers
    7.8

    We didn't want to visit London and so the hotel was suitable for us. There is a dockland train station less than 5 minutes walk. Although, it is next to the City Airport we didn't ear any noise from planes. Free paking briiliant. Resturant slightly expensive.

  • Group of friends
    7.4

    bath room and bed

  • Older travelers
    6.6

    We chose it for it's proximity to the O2 and the DLR and it proved very convenient for both. Evening meal in restaurant was good.

    As in many large hotel other guests a little inconsiderate i.e. banging doors, noisy returning in evening. Hotel furnishings a little tired.

  • Group of friends
    7.4

    Extraordinary breakfast buffet. Modern style rooms. Only about 30 minutes to city center. Free parking.

    Unfriendly reception personel. 2 times there was a loud dispute between staff members. Some employees seemed to be new and unexperienced.

  • Older travelers
    10.0

    the rooms were spacious views over the thames were excelent the equipment in the rooms covered all needs

    the only thing I found strange was having to walk through the dining room to get to and from our rooms

  • Older travelers
    10.0

    Friendly helpful staff, Excellent rooms with docks view really enjoyed visit.

  • Couple
    10.0

    We had a lovley stay. The staff where very helpful. we were upgraded free of charge on arrival which was a great surprise. We ordered a lovley meal from room service which im sure was as good as eating in the restaurant. We were also given a late checkout at no extra charge which we needed after our late night out.

    Everything was great - thank you

  • Single
    7.4

    I use this hotel a lot, due to it's very convenient location near to London City Airport. It is reasonably convenient for central London via the dlr (Docklands Light Railway) which delivers you to a stop very close to the Tower of London and connecting London Underground. The restaurant has a good repertoire of Italian dishes, although the bar menu is limited and dull, representing poor value for money. The bar has a good atmosphere although it has tv tuned to sports most of the time. Overall it is a reasonable 4 star experience. The rooms are simply furnished and comfortable, with a little wear showing in the bathrooms. The suites are very nice and for anyone with an extended stay or a family they are excellent value.

    The big issue is getting a room when the Excel has an exhibition booked. The availability is atrocious recently and has forced me to look elsewhere. Parking is also very restricted but free of charge if you park in front of the hotel - a big benefit if you get there early grab a space and need to fly (lcy airport's car park is eye watering). Otherise there is an expensive car park adjacent for late comers (daylight hours only, free after 6pm) and those attending the nearby Excell exhibition centre.

  • Older travelers
    10.0

    Ideal location with excellent DLR transport link.Hotel warm,inviting and luxurious.Staff most welcoming and friendly.Great place to chill out !

    I think the presentation of the hot choices for breakfast could be improved.The bacon in particular, looked most uninviting.I also missed the black pudding which for me is an essential part of an English breakfast.The quality of "English Breakfast" tea could also be improved.My first pot delivered by a waiter,was pale and undrinkable while the second pot was marginally better. Waiters were extremely helpful.

  • Single
    9.2

    Friendly Staff, well appointed bedroom, strikingly nice looking bathroom i.e. spotlessly clean with beautiful Grohe taps/shower gear and beautiful, simple tiling. Everything worked properly.

  • Couple
    9.2

    Friendly hotel staff, lovely breakfast, easy parking, free up-grade - very much appreciated!

How to reach hotel

hotel Doubletree By Hilton London Excel London location
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Hotel Address:

2 Festoon Way, London, United Kingdom, E161RH

Get directions
Airports
Train
  • Woolwich Arsenal
    1.7 mi
  • Blackheath station
    3.2 mi
Underground
  • Silvertown
    2700 ft
  • Canning Town
    1.4 mi
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

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