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Doubletree By Hilton London Excel

ex. Ramada

2 Festoon Way, London, United Kingdom, E161RH  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Doubletree By Hilton London Excel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Laundry

Self-service laundry

Overview

Doubletree By Hilton London Excel is a good accommodation choice in London.

The property lies within 2.4 km from The Valley.

A market and shops are situated next to the hotel.

This hotel is 500 meters from Royal Albert city rail.

Rooms

Guests will enjoy views of the River Thames from their rooms.

Eat & Drink

Treating guests with Italian and English dishes, Stresa is 50 meters away.

The hotel offers a full breakfast at the price of GBP 10 per person per night. 

Services

The hotel offers a car park and a lift and such services as 24-hour front desk, 24-hour room service and laundry.

Relax

The hotel provides guests with cribs and meals for their children. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   9.  Number of rooms:   224.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Paid safe at reception
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children's facilities

  • Cots
  • Children's menu

Leisure facilities

  • Barbeque grills

Room view

  • City view
  • Water view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Lighted makeup mirror
  • Toilet

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Doubletree By Hilton London Excel London location
Show big map »

Hotel Address:

2 Festoon Way, London, United Kingdom, E161RH

Get directions
City Centre
  • London
    7.1 mi
Airports
Train Stations
  • Woolwich Arsenal
    1.7 mi
  • Blackheath station
    3.2 mi
Underground stations
  • Canning Town
    1.4 mi
  • Silvertown
    2700 ft
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Parks
  • The Thames Barrier
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Doubletree By Hilton London Excel photos Room
Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 1 Queen-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Individual air conditioning
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Room Description:

This queen room comes with a queen-sized bed and a pull-out sofa bed, sleeping up to 3 people. The room features a laptop safe, TV, air-conditioning, hairdryer, ironing facilities and coffee and tea making facilities. Stay connected throughout your stay with complimentary WiFi.

Doubletree By Hilton London Excel photos Exterior Hotel information
Standard Twin Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Bathroom:Hair dryer
  • Bedding:Water bed
  • Media:Satellite TV
  • In-house movie
Room Description:

Wheelchair Accessible Room W/ Roll, In Shower, Comp Wifi/coffee, Tea Facilities/hdtv/ac

King Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
Doubletree By Hilton London Excel photos Room
One-Bedroom King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Glassware
  • Bottled water
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Room Description:

Guests can enjoy views of the city from the floor-to-ceiling windows of this spacious suite featuring a separate living area and kitchenette. The room features a TV, air-conditioning, hairdryer, ironing facilities and coffee and tea making facilities. Stay connected throughout your stay with complimentary WiFi.

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Twin Room for Single Use Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Ironing facilities
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Twin room sole use

Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • In-house movie
Room Description:

Standard|Standard Single Room (Double bed)

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Triple room

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Room - Wheelchair Adapted

Wheelchair Accessible Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Doubletree By Hilton London Excel photos Room Suite
One-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Bathroom:Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

SUITE STANDARD. BED & BREAKFAST. Standard rate

Doubletree By Hilton London Excel photos Exterior DoubleTree By Hilton London Excel
Deluxe Room
Water view
  • Room size:

    230 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Room Description:

Deluxe Room - ironing facilities, hair dryer, internet access - wireless (complimentary), closet, toiletries, flat screen television, wake-up service, smoking policy - non-smoking available, Breakfast, heating, shower, satellite/cable TV, telephone, air conditioning

Doubletree By Hilton London Excel photos Room Deluxe room
Deluxe Top floor Queen Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

24sqm/water View/balcony/hdtv/ac/comp Wifi, Espresso Coffee/fridge/bathrobes/upper Floor

Doubletree By Hilton London Excel photos Room
Deluxe Twin Room Mobility accessible
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Wheelchair Accessible Room W/ Roll, In Shower, Comp Wifi/bathrobes/ac

Doubletree By Hilton London Excel photos Room
Deluxe King Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Water bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Bottled water
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Room Description:

24sqm/water View/hdtv/ac/rainfall Shower, Comp Wifi/espresso Coffee/fridge/bathrobes

Doubletree By Hilton London Excel photos Room
Deluxe One-Bedroom King Suite
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Dressing area
  • Wardrobe
  • Soundproofed windows
  • Parquet floor
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hot tub
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Glassware
  • Bottled water
  • Chocolate or biscuit
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Free films
  • Wake up service
  • Radio
Room Description:

54 Sqm/living Room W/panorama View/hdtv/ac, Comp Wifi/upperfloor/bathrobe/rainfall Shower

Deluxe Twin Room for Single Use
Water view
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Twin room sole use

Deluxe Twin Room for Single Use Mobility accessible
Water view
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Ironing facilities
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Twin room sole use

Deluxe Single Room
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

This deluxe queen room comes with a queen size bed and offers a balcony with views of the water from the floor-to-ceiling windows. The room features a TV, air-conditioning, hairdryer, ironing facilities and coffee and tea making facilities. Stay connected throughout your stay with complimentary WiFi.

Doubletree By Hilton London Excel photos Room Deluxe room
Deluxe Wheelchair Accessible Room Mobility accessible
Water view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Suite

Panoramic Queen Room
Water view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Single room

Doubletree By Hilton London Excel photos Room Suite
Panoramic One-Bedroom King Suite
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

Single room

Doubletree By Hilton London Excel photos Room Suite
Panoramic One-Bedroom Queen Suite
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dual voltage outlet
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Laundry basket/clothes hamper
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Television
  • Universal AC/DC adapters
  • Free films
  • Wake up service
Room Description:

Single room

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices
Luxury Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Wheelchair Adapted

Doubletree By Hilton London Excel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Brick Lane Music Hall2000 ft

Air business related

  • London City Airport2700 ft

Underground stations

  • Silvertown2300 ft

Local attractions

  • The Crystal5000 ft
    The Crystal 1 Siemens Brothers Way Royal Victoria Docks
  • Brick Lane Music Hall1.5 mi
    443 North Woolwich Road, London
  • Up at The O21.6 mi
    The O2
  • ISKCON Bhaktivedant Manor5100 ft
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • The O2 1.6 mi
    Peninsula Square

Near the hotel

  • ExCeL London2000 ft
    1 Western Gateway Royal Victoria Dock
  • Royal Victoria Dock and Bridge 4100 ft
    LondonEngland
  • The Thames Barrier 2200 ft
    1 Unity Way
  • Thames Barrier Park4500 ft
    North Woolwich Road

Restaurants nearby

  • Stresa100 ft

    Address: Ramada Hotel and Suites
    Phone: 02075404820

    54% likes this, based on 61 reviews
    Cuisine: Italian
    Price Range: USD 7 - USD 42

  • Connaught Cafe700 ft

    Address: 29 Connaught Street
    Phone: 0870 850 0580

    54% likes this, based on 61 reviews
    Cuisine: English
    Price Range: USD 16 - USD 26

  • Square Pie Company2300 ft

    Address: ExCeL London

    64% likes this, based on 31 reviews
    Cuisine: English

  • Yi-Ban - Royal Albert Dock700 ft

    Address: London Regatta Centre
    Phone: (020) 7473 6699

    70% likes this, based on 120 reviews
    Cuisine: Chinese
    Price Range: USD 40 - USD 57

  • FEDE Restaurant900 ft

    Address: One Eastern Gateway, Royal Victoria Dock
    Phone: (44) 020 7055 5457

    60% likes this, based on 25 reviews
    Cuisine: British

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Doubletree By Hilton London Excel Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton London Excel

Average guest rating

7.4out of 10
Very good
Based on 244 reviews

Guest reviews

  • Couple
    7.4

    The suite we stayed in had an excellent layout and courteous efficient staff. The proximity to the Docklands facilities inc. 02 arena.

    The bed was slightly too soft and resulted in 'middle rolling' for myself and my partner. The layout of the restaurant was compromised by the thoroughfare for rooms at the rear of the the hotel. Signage from the local DLR station would also be a welcome addition.

  • Single
    5.8

    Staff very helpful

    Was disappointed as I thought I'd booked a suite as pictures I was looking at on Booked.net website implied self catering suites, so value for money and location didn't then seem so appealing when I got there. Not the hotel's fault.

  • Older travelers
    8.2

    we liked being up graded and staff helpfullness

  • Couple
    4.6

    We had a seminar at the London Excel Exhibition and this was at 10 minute walking distance, so that’s good.

    The breakfast buffet was quite poor. The “fresh” fruit was far from fresh, the coffee tasted like soap and the staff from the restaurant probably didn’t like their job, they all looked moody.

  • Older travelers
    7.8

    I do not know of another hotel where the staff are all so friendly and helpful. It is a great asset and it is this that will keep us coming back.

  • Single
    8.8

    Quiet; beatiful view from room at waterfront; walking distance from London City Airport; near DLR station.

    Furniture in lobby urgently needs new upholstery.

  • Couple
    7.4

    clean and friendly staff, very close to the metro.

  • Family with children
    7.0

    Although the Hotel was situated on the docklands in London it was still easy to get to and close to the local rail line (dlr). As it wasnt a city hotel it was quiet and friendly. Staff were helpful and patient when they had to repeat themselves as I couldnt understand their accents however had the reception staff used better eye contact I would have found it easier to understand. The hotel room was clean and modern and the facilites provided were good. Breakfast was warm and fresh and had a good choice. The hotel also has an Italian restaurant which although I never used this facility the menu looked good and the prices were average.

    The 40 min trip into central London and the lack of eye contact from reception staff.

  • Couple
    8.2

    Lovely hotel, staff where pleasant and helpfull and only 10 mins on the tube from the city

  • Couple
    6.2

    We asked for a non smoking room and we ended up with a smoking room which smelt awful.

  • Older travelers
    4.2

    I booked a room for 2 adults and a child and was given 2 single beds, i complained and they did nothing, regular tv is charged for which is ridiculous, i would have expected more from this hotel. The only positive is its proximity to the Excel centre.

  • Single
    9.6

    Amazingly quiet and interesting location, once City airport closes (which was already at 2100, first flight around 7am.

    Corridors were awkward: cold and loud music.

  • Couple
    3.8

    On the furthest outskirts of the Docklands, this hotel is expensive for what is is. The rooms are dated and in a poor state of repair. The facilities are also dated as is the tate of the decorations. We booked this as a romantic get away and as a base to get in and out of london. In the end the bar was expensive, the dlr was not running (which I know cannot be helped and I shouldve checked first but didnt add to the experience) and we were unimpressed.

  • Older travelers
    6.2

    It was clean and quite basic but ok for the cost for a London weekend. We did not take breakfast so cannot comment on the food. Air conditionning was fine as was the bathroom.

    There were problems with the underground and the dlr on the weekend of our stay. We telephoned the hotel for help with directions and were amazed reception staff could not help us. They did not seem to know where they were! A cab took us there in 10 minutes in the end. The hotel is on the Ecel site but nowhere near anywhere else! We walked from Canning Town and needed cabs to Canary Wharfe. Tourists visiting the west end should book elsewhere!

  • Family with children
    7.4

    I was quit surprised that, the food on the hotel was so good, since some people on the Booked.net site complained about especially breakfast. I can only say, that i was very satisfied with both breakfast, and the great meal I got for dinner one night

    2 things. The fact that i asked for 2 seperate beds and not a kingsize bed, even i know it was only a request, and secondly that the furniture and hotel in generel some places seemed very used, and needed some replacements or modernizing, especially the oval bar, where the cuttum was exposed in the funiture.

How to reach hotel

hotel Doubletree By Hilton London Excel London location
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Hotel Address:

2 Festoon Way, London, United Kingdom, E161RH

Get directions
City Centre
  • London
    7.1 mi
Airports
Train Stations
  • Woolwich Arsenal
    1.7 mi
  • Blackheath station
    3.2 mi
Underground stations
  • Canning Town
    1.4 mi
  • Silvertown
    2700 ft
  • Bus stop
    1.1 mi
Restaurants
  • Stresa (cuisine: Italian)
    100 ft
  • Yi-Ban - Royal Albert Dock (cuisine: Chinese)
    700 ft
Parks
  • The Thames Barrier
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    224

Hotel Awards

UKHOTEL AWARDSRecommendedLondonDoubletree By Hilton London Excel

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

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