Doubletree By Hilton London Excel

ex. Ramada

2 Festoon Way, London, United Kingdom, E161RHshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

Doubletree By Hilton London Excel is a good accommodation choice in London.

The property lies within 2.4 km from The Valley.

A market and shops are situated next to the hotel.

This hotel is 500 meters from Royal Albert city rail.

Rooms

Guests will enjoy views of the River Thames from their rooms.

Eat & Drink

Treating guests with Italian and English dishes, Stresa is 50 meters away.

The hotel offers a full breakfast at the price of GBP 10 per person per night. 

Services

The hotel offers a car park and a lift and such services as 24-hour front desk, 24-hour room service and laundry.

Relax

The hotel provides guests with cribs and meals for their children. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   9.  Number of rooms:   224.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Laundry

Self-service laundry

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Room view

  • City view
  • River view
  • Water view
  • Landscape view

Room features

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries
  • Lighted makeup mirror
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Brick Lane Music HallBrick Lane Music Hall2000 ft
SilvertownSilvertown2300 ft
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StresaStresa100 ftRamada Hotel and Suites
Yi-Ban - Royal Albert DockYi-Ban - Royal Albert Dock700 ftLondon Regatta Centre
Connaught CafeConnaught Cafe700 ft29 Connaught Street
FEDE RestaurantFEDE Restaurant900 ftOne Eastern Gateway, Royal Victoria Dock
Square Pie CompanySquare Pie Company2300 ftExCeL London
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ExCeL Exhibition CentreExCeL Exhibition Centre3700 ft
The O2 ArenaThe O2 Arena1.6 mi
Greenwich ParkGreenwich Park2.7 mi
Canning TownCanning Town1.4 mi
North GreenwichNorth Greenwich1.6 mi
Upton ParkUpton Park1.9 mi
PlaistowPlaistow1.9 mi
West HamWest Ham2.0 mi
StratfordStratford2.9 mi
Canary WharfCanary Wharf2.5 miLondon Borough of Tower Hamlets 15 Cabot Square
Cutty SarkCutty Sark2.7 miCutty Sark Gardens Greenwich
The London TheatreThe London Theatre3.7 mi443 New Cross Road, London
Victoria ParkVictoria Park3.9 miOld Ford Road
V&A Museum of ChildhoodV&A Museum of Childhood4.3 miCambridge Heath Road
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Getting around
Airports
London City Airport (LCY)3000 ft
London Biggin Hill (BQH)12.2 mi
Train
Woolwich Arsenal1.7 mi
Blackheath station3.2 mi
Underground
Silvertown2700 ft
Canning Town1.4 mi
Bus
Bus stop1.1 mi
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Reviews
7.4
Very goodBased on  297  reviews
  • 7.0
    Very good

    The size of the suite was excellent. Also the quite area.

    The bed was extremely soft and spent most of the night trying not to roll into the middle. fresher and more choice of pastries at breakfast required.

  • 7.8
    Fabulous

    Nice sized rooms.

    1. Could not open the door to the balcony. 2. The staff at breakfast were clearing 'food' away before the sitting had finished as they had a large lunchtime booking in - had to ask for bread, butter, marmite etc. 3. Asked for a pot of tea for 2 and after 15mins had to go and ask again, got put on the side so collected it myself - no milk given, so had to get a glass and use that provided for the corn flakes! 4. On speaking to the restaurant manger he tried to make things better by bringing out 3 small bread rolls with no butter - just the rolls! 5. When called hotel to check for best dlr station was not informed they were not running - ended up paying £15 for a taxi!

  • 6.2
    Good

    The staff were friendly and helpful. The hotel was convenient for the O2 and canary wharf. The food was delicious and always hot and tasty and served very quickly, even room service.

    Nearly all the furniture in the hotel is worn out, marked, damaged old and dated etc. Whatever is used to clean the pipes for the draft beer makes every single one of the draft beers taste like hotdog water/brine. We had to drink bottled products and go to the pub next door if we wanted a drink from the bar.

  • 8.8
    Superb

    I found the hotel staff to be efficient and very friendly. The hotel staff are eager to help and very quick to check you in and out. We asked for an upgrade and were given one immediately.

  • 7.8
    Fabulous

    We didn't want to visit London and so the hotel was suitable for us. There is a dockland train station less than 5 minutes walk. Although, it is next to the City Airport we didn't ear any noise from planes. Free paking briiliant. Resturant slightly expensive.

  • 7.4
    Very good

    bath room and bed

  • 6.6
    Good

    We chose it for it's proximity to the O2 and the DLR and it proved very convenient for both. Evening meal in restaurant was good.

    As in many large hotel other guests a little inconsiderate i.e. banging doors, noisy returning in evening. Hotel furnishings a little tired.

  • 7.4
    Very good

    Extraordinary breakfast buffet. Modern style rooms. Only about 30 minutes to city center. Free parking.

    Unfriendly reception personel. 2 times there was a loud dispute between staff members. Some employees seemed to be new and unexperienced.

  • 10.0
    Exclusive

    the rooms were spacious views over the thames were excelent the equipment in the rooms covered all needs

    the only thing I found strange was having to walk through the dining room to get to and from our rooms

  • 10.0
    Exclusive

    Friendly helpful staff, Excellent rooms with docks view really enjoyed visit.

  • 10.0
    Exclusive

    We had a lovley stay. The staff where very helpful. we were upgraded free of charge on arrival which was a great surprise. We ordered a lovley meal from room service which im sure was as good as eating in the restaurant. We were also given a late checkout at no extra charge which we needed after our late night out.

    Everything was great - thank you

  • 7.4
    Very good

    I use this hotel a lot, due to it's very convenient location near to London City Airport. It is reasonably convenient for central London via the dlr (Docklands Light Railway) which delivers you to a stop very close to the Tower of London and connecting London Underground. The restaurant has a good repertoire of Italian dishes, although the bar menu is limited and dull, representing poor value for money. The bar has a good atmosphere although it has tv tuned to sports most of the time. Overall it is a reasonable 4 star experience. The rooms are simply furnished and comfortable, with a little wear showing in the bathrooms. The suites are very nice and for anyone with an extended stay or a family they are excellent value.

    The big issue is getting a room when the Excel has an exhibition booked. The availability is atrocious recently and has forced me to look elsewhere. Parking is also very restricted but free of charge if you park in front of the hotel - a big benefit if you get there early grab a space and need to fly (lcy airport's car park is eye watering). Otherise there is an expensive car park adjacent for late comers (daylight hours only, free after 6pm) and those attending the nearby Excell exhibition centre.

  • 10.0
    Exclusive

    Ideal location with excellent DLR transport link.Hotel warm,inviting and luxurious.Staff most welcoming and friendly.Great place to chill out !

    I think the presentation of the hot choices for breakfast could be improved.The bacon in particular, looked most uninviting.I also missed the black pudding which for me is an essential part of an English breakfast.The quality of "English Breakfast" tea could also be improved.My first pot delivered by a waiter,was pale and undrinkable while the second pot was marginally better. Waiters were extremely helpful.

  • 9.2
    Superb

    Friendly Staff, well appointed bedroom, strikingly nice looking bathroom i.e. spotlessly clean with beautiful Grohe taps/shower gear and beautiful, simple tiling. Everything worked properly.

  • 9.2
    Superb

    Friendly hotel staff, lovely breakfast, easy parking, free up-grade - very much appreciated!

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 13 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
London City Airport (LCY)3000 ft
London Biggin Hill (BQH)12.2 mi
Train
Woolwich Arsenal1.7 mi
Blackheath station3.2 mi
Underground
Silvertown2700 ft
Canning Town1.4 mi
Bus
Bus stop1.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room